Account Deletion Policy
Introduction
At Fincover, we understand that there may come a time when you wish to delete your account. This document outlines our comprehensive account deletion policy, detailing the way we delete your data and our data retention policy. We aim to provide you with a simple and clear process to ensure a smooth account deletion experience.
Why You Might Want to Delete Your Account
There might be several reasons you want to delete your account which may not be limited to:
- No longer needing the services provided by FinCover
- Data privacy and switch
- Minimize your digital footprints
Steps to Delete Your Account
You can delete your Fincover account by logging in to your account in the Fincover app or alternatively in your web browser from laptop/PC/mobile browser
Step 1
Log In to Your Account
Open the Fincover app and login to your account, Click on your profile name, which will open a drop down box, Scroll down to find the “Delete Account” option.
Step 2
Navigate to Account Settings
Read any warnings or information regarding the closure.
Step 3
Confirm Deletion
Confirm Account Closure, by click on the ‘Yes’
Important Considerations
Deleting your Fincover account is a significant action. Here are some important considerations that you have to keep in mind
Irreversible Action
Your account deletion is irreversible. Once deleted, you cannot recover your account or any associated data
Impact on subscription
By deleting your account, all your subscriptions to any of the services will be terminated.
Data retention policy
If you feel that we do not require the retention of personal data and if you ask us to delete or remove your personal data, where you deem we do not have the right to process it, we shall destroy or delete such information after deletion. After account deletion, certain data may be retained for legal, regulatory, or security reasons. This retained data will be protected by all applicable cyber security norms
Contact Us
If you encounter any issues during the account deletion process or have any questions about our policy, please do not hesitate to contact our customer support team. We are here to help you through every step of the process.
Customer Support Contact Information
- Email: support@fincover.com
- Phone: +91 7305797972
Frequently Asked Questions (FAQs)
Q: Can I recover my account after deletion?
A: No, account deletion is permanent and irreversible. Make sure you have backed up all important data before proceeding.
Q: What happens to my subscriptions?
A: Deleting your account will terminate any active subscriptions. Please cancel them beforehand to avoid unexpected charges.
Q: How long does it take to delete my account?
A: The account deletion process is usually completed within a few minutes, but it may take up to 24 hours for all data to be removed from our active databases.
Q: Will my data be completely erased?
A: Your personal data will be erased from our active databases. However, certain data may be retained for legal or security reasons in accordance with our privacy policy and applicable laws.
